Effective Date: January 1, 2025
Jurisdiction: Mumbai, India
Contact Email: helpdesk@celestylz.com
CELE STYLZ is committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data, and your rights concerning the information you provide to us. By using our services, you consent to the practices described in this document.
1. Introduction
This Privacy Policy applies to all users of CELE STYLZ’s website, mobile applications, and other platforms where personal data is collected. We comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and relevant provisions of the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Payment Information: Card details or payment transaction IDs (processed via secure third-party gateways).
- Usage Data: IP address, browser type, time zone, device identifiers, and interaction data with our website or app.
- Cookies and Tracking: We use cookies to improve user experience and analyze traffic patterns.
3. Purpose of Data Collection
We collect your information to:
- Process orders and deliver products
- Respond to customer service requests
- Improve our website and services
- Send promotional communications (with your consent)
- Ensure legal and regulatory compliance
4. Legal Basis for Processing
Under applicable laws, including GDPR (where applicable), we process your data based on:
- Consent: For marketing communications and optional features
- Contractual Necessity: To fulfill your orders
- Legal Obligations: For compliance and recordkeeping
- Legitimate Interest: For improving services and preventing fraud
5. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Logistics, payment processors, and IT support
- Legal Authorities: When required by law
- Affiliated Companies: For operational purposes
All third parties are contractually obligated to protect your data in accordance with this policy.
6. Data Storage and Security
Your data is stored on secure servers and protected using encryption, firewalls, and access controls. CELE STYLZ follows the ISO/IEC 27001 standard for information security.
In case of a data breach, we will notify affected users and relevant authorities within 72 hours, in compliance with applicable laws.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restriction: Limit how your data is processed
- Objection: Object to data processing in certain cases
- Data Portability: Receive your data in a structured format
To exercise these rights, contact us at helpdesk@celestylz.com.
8. Cookies Policy
We use cookies to personalize content, provide social media features, and analyze traffic. You can manage cookie preferences through your browser settings. Essential cookies are required for the basic functioning of our services.
9. Marketing Communications
We may send you emails about new products, sales, and exclusive offers. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from children. If we learn that a child has provided personal data, we will delete it promptly.
11. International Transfers
Your data may be transferred to and processed in countries outside of India. We ensure that such transfers are conducted in accordance with legal safeguards, including Standard Contractual Clauses (where applicable).
12. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once the data is no longer required, we securely delete or anonymize it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on our website with the revised effective date. Users are advised to review this policy periodically.
14. Contact Us
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:
CELE STYLZ
Email: helpdesk@celestylz.com
Location: Mumbai, Maharashtra, India
By using CELE STYLZ, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
